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Privacy Policy & Legal Disclaimer

Effective Date: 02/01/2026
Business Name: Skin and Roots
Owner: Sonia Garcia
Location: Morgan Hill, CA
Website / Booking Platform: Website & GlossGenius

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Privacy Policy

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1. Introduction

Your privacy is important to us. This Privacy Policy explains how Skin and Roots collects, uses, protects, and shares your personal information when you visit our website, book services, purchase products, or communicate with us.

By using our services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

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Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and payment information

  • Appointment history

  • Client intake forms and consent forms

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Health & Skin Information (Client-Provided)

  • Skin concerns and conditions

  • Allergies or sensitivities

  • Medications (if voluntarily disclosed)

  • Wellness-related information relevant to services

Health information is collected solely to provide safe and appropriate services.

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Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited (if using a website)

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3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide esthetic, waxing, and wellness services

  • Communicate appointment reminders and updates

  • Process payments

  • Improve services and client experience

  • Comply with legal and regulatory requirements

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4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

  • Booking and payment processors (e.g., GlossGenius)

  • Legal or regulatory authorities if required by law

  • Service providers assisting in business operations

All third-party providers are required to safeguard your information.

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5. Data Security

We take reasonable measures to protect your personal information. While no system is 100% secure, we use industry-standard practices to prevent unauthorized access, disclosure, or misuse.

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6. Client Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (subject to legal retention requirements)

  • Opt out of marketing communications

Requests can be made by contacting us directly.

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7. Cookies & Tracking Technologies

Our website and booking platform may use cookies or similar technologies provided by third-party service providers (such as GoDaddy and GlossGenius) to improve functionality, security, and user experience. You may disable cookies through your browser settings; however, some features may not function properly.

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8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.

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9. Contact Information

If you have questions about this Privacy Policy, please contact:

Skin and Roots
Email: Skinandroots.ca@gmail.com
Phone: 408-648-3399

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Legal Disclaimer

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1. General Information Only

All services, content, recommendations, and information provided by Skin and Roots are for educational and cosmetic purposes only and are not intended to replace professional medical advice, diagnosis, or treatment.

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2. No Medical Advice

  • We are not medical professionals.

  • Services provided are non-medical esthetic, waxing, and wellness services.

  • Always consult a licensed physician or healthcare provider regarding medical conditions, skin disorders, or health concerns.

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3. Results Disclaimer

Individual results may vary. We do not guarantee specific outcomes from any service, treatment, or product.

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4. Client Responsibility

Clients are responsible for:

  • Providing accurate and complete health and skin information

  • Disclosing allergies, sensitivities, medications, or conditions

  • Following pre- and post-care instructions

Failure to disclose information may increase the risk of adverse reactions.

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5. Limitation of Liability

Skin and Roots shall not be held liable for:

  • Allergic reactions or skin sensitivities

  • Adverse outcomes due to undisclosed conditions

  • Results outside expected cosmetic outcomes

By receiving services, you acknowledge and accept these risks.

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6. External Links Disclaimer

Our website or social media may include links to third-party sites. We are not responsible for their content, privacy practices, or policies.

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7. Consent

By booking services, submitting forms, or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Legal Disclaimer.

Last Updated: 02/01/2026

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